Subscriptions & refunds
How Dialee Pro billing, renewal, cancellation, restoration, trials, and refunds work through Google Play.
The price, billing period, trial, and renewal terms displayed at checkout are the terms you confirm.
Plans and prices
Dialee may offer a free plan and optional monthly or yearly Dialee Pro subscriptions. Dialee and Google Play show current features, localized price, billing period, trial eligibility, and renewal terms before purchase. Store-displayed terms control if they differ from general examples elsewhere.
Billing and renewal
- Google Play processes payments; Dialee does not receive full payment-card details.
- RevenueCat helps administer entitlement and purchase status.
- A subscription renews automatically unless cancelled in Google Play before the displayed renewal date.
- Prices, taxes, currency conversion, and available plans may vary by country.
Trials and promotions
If offered, Google Play shows eligibility, duration, price after the offer, and renewal terms before confirmation. Unless cancelled before it ends, the trial converts to the displayed subscription.
Cancel a subscription
Open Google Play Store → profile → Payments & subscriptions → Subscriptions → Dialee. Cancellation prevents the next renewal; access normally continues through the paid period unless Google Play states otherwise.
Deleting the Dialee account or uninstalling the app does not cancel a subscription.
Restore access
Use Restore purchases in Dialee with the same Google Play account that purchased the subscription and the appropriate Dialee account. Contact support if a valid entitlement does not restore.
Refunds
Google Play rules and mandatory consumer law determine refund eligibility. Request through Google Play when available. For access issues, email gml5453@gmail.com with the Google Play order ID. Never send card details or passwords.
Plan changes and expiry
Google Play shows the timing and effect of plan changes. When an entitlement expires, paid features stop according to its state. Saved data is handled under the Privacy Policy and is not deleted merely because a subscription ends.
Support
We aim to acknowledge subscription-support requests within 48 hours. Resolution time may depend on Google Play, RevenueCat, and request complexity.